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Who is Nespresso?

Nestle Nespresso SA is a business unit of Nestle and present in 38 countries including Australia, Austria, Belgium, France, Germany, Israel, Italy, Japan, Luxembourg, Netherlands, Norway, Portugal, Russia, Spain, Switzerland, United Kingdom, United States, etc.

The principle of Nespresso was always to offer the quality of espresso made in the best Italian coffee bars directly in homes and work places. Nespresso embodies the most sophisticated espresso and coffee concept ever developed. Perfectly portioned Grand Cru coffees, smart coffee machines and customized, convenient service for Club Members form a trilogy of the highest quality, which is the very cornerstone of Nespresso.

What is the Nespresso Philosophy?

Nespresso has revolutionized the way of preparing coffee to deliver the ultimate coffee experience for each one of life’s moments of indulgence.

At the heart of this concept is the unique Nespresso trilogy: the hermetically-sealed, iconic capsules with the large variety of Grand Cru ground coffees, the state-of-the-art, easy-to-use, sleek-looking coffee machines, and the Nespresso Club which offers unmatched personal service.

What is the Nespresso Capsule System?

Over and above the selection of the finest coffee beans, the secret of perfecting espresso lies in the precise combination of freshly ground coffee, water and pressurized air, which allows superior extraction and emulsion of the coffee.

Nespresso is not just coffee. It is another dimension in the world of coffees. It is a genuine experience that combines perfection and pleasure, simplicity and aestheticism. Nespresso delivers the coffee experience of perfection. Each individual capsule contains the very best types of coffee, innovative machines featuring an exclusive extraction technique specifically created for these capsules, and a club offering a complete range of service.

The capsules are hermetically sealed, contain exactly the right amount of coffee and ensure an ideal internal pressure to preserve the 900 aromas and flavors of freshly ground coffee for several months until the ultimate tasting moment. The capsule system enables an unforgettable coffee rich in flavors and subtle aromas, crowned with a smooth, perfectly textured crema. Each capsule contains the right amount of finely ground, non freeze-dried coffee to make a perfect Espresso or Lungo for each cup.

Each cup is a unique experience that can be enjoyed again and again. Easily and with perfect control.

What about the coffee?

Throughout the year, Nespresso experts roam the world in search of the best coffees from the best producer countries. These include Brazil, Columbia, Costa Rica, Guatemala, Togo, Kenya and Ethiopia. They are on the spot just as the fruit of the coffee tree (or coffee cherry) appears.

This coffee cherry normally contains two grains (or beans) that are prepared into the green coffee that forms the raw material of coffee roasters like Nespresso. It is also ensured, that each Grand Cru coffee is grown, harvested and sorted using traditional manual techniques. It is this deep understanding of coffee that makes Nespresso an expert in the world of coffee tasting. Nespresso controls the whole process, from selecting coffees to tasting the drink.

Starting with the raw material of green coffee, Nespresso applies its know-how in a series of stages where precision ensures the quality in your cup. After harvesting, Nespresso constantly checks the green coffee to assure perfect quality throughout all stages of production. The blend is a precisely calculated mixture of coffee from different origins. It is chosen according to a special Nespresso formula for each variety. Roasting is a vital stages where skill can bring out the subtle harmonies that reveal a Nespresso Grand Cru.

In the same way, grinding has to be extremely accurate since it affects both the extraction speed and various sensory tasting criteria. The Nespresso Grand Cru coffee has the best in-cup quality due to unmatched crema, body and taste. And, the great assortment of coffee blends enable Club Members to select the coffees that match their personal taste preferences, thus creating very individual moments of pleasure and indulgence time and time again.

Nespresso Green Coffee experts regularly criss-cross the globe in search of only the highest quality green coffees from select countries of origin. While working closely with farmers and suppliers at origin, Nespresso’s Green Coffee experts define and select the best and most unique green coffees with specific aroma profiles and exceptional character to ensure the highest quality finished products. To always maintain the highest quality every step of the process, Nespresso conducts numerous stringent inspections.

At origin, Nespresso uses its own tasters to test each bag of green coffee to ensure it is of the highest quality, and when the green coffee is received at port and again at the Production Center, Nespresso analyses each bag to ensure it matches its exact, expected profile.

From how many varieties can I choose?

Nespresso offers fourteen, exclusive premium quality coffees of varying flavour profiles and body.

A selection of 16 Grand Crus whose richness, subtlety of aroma and smooth crema will delight the most refined taste buds is available year-round. These 16 varieties are available in two separate ranges to meet all tastes, whatever the time of day or choice of drink. The Espresso range features 10 Grand Crus and 2 Decafeinato with varied personalities to be enjoyed in a small cup.

The Lungo range features 3 Lungos and 1 Decafeinato is an assortment featuring mild and intense Grand Crus, specially designed to be enjoyed in a large cup. In addition, two rare coffee varieties are offered to customers for limited periods every year. Special Club (in the Autumn) and Limited Edition (in the Spring) varieties are single origin or blended from highly selective coffee harvests chosen for the exceptional character of their vintage or the extraordinary personality of their aroma.

What is the Nespresso Club and is the membership free?

You become automatically a member of the exclusive Nespresso Club once you purchase your first Nespresso machine.

Membership is of course absolutely free. The Nespresso club offers you a range of exclusive services, including the simplest possible way for you to obtain your supply of capsules. Nespresso aim is to build a special relationship with you.

The Nespresso Club is entirely dedicated to each of its members, and is easily and quickly contacted twenty-four hours per day and seven days per week. A Nespresso Coffee Specialist will give you personal attention and advise.

They bring you the brand's full expertise on coffee varieties, the machines, accessories and maintenance. They will inform and guide you, as well as initiate you into the pleasures of tasting new discoveries. You will always enjoy a warm welcome - backed by genuine competence.

Through the club, you can easily order your new capsules 24/7 via phone, fax or mail.